Vinted Members Voice Frustration Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for female and kids' apparel failing to inform every member regarding the update.
Social Media Response
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to check their listings and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Updates
Before the change, the measurements included one number and one letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.
